Privacy Policy

This Privacy Policy explains how YOMICO collects, uses, shares and protects personal information when you use our Platform as a customer, seller, or visitor. By using YOMICO, you agree to the practices described here.

Depending on how you use YOMICO, we may collect:

• Account information — name, email address, phone number, and password.
• Order information — shipping address, order history, and payment status (payment card/UPI details are handled by our payment processors and are not stored by YOMICO).
• Seller information — business name, GST and PAN details, bank account and IFSC details, KYC documents (such as Aadhaar and cancelled cheque), and pickup/business address.
• Usage information — pages visited, products viewed, device and browser information, and approximate location inferred from IP address.

We use the information we collect to:

• Create and manage your account, and process orders and payments.
• Verify seller identity and business details (KYC) before approving a seller account.
• Communicate with you about orders, account activity, and support requests.
• Improve and personalize the Platform, and detect fraud or abuse.
• Comply with applicable legal and regulatory obligations.

We use cookies and similar technologies to keep you signed in, remember your preferences, and understand how the Platform is used. You can control cookies through your browser settings, though some features may not work correctly if cookies are disabled.

We may share your information with:

• Sellers, solely to the extent needed to fulfil an order (e.g. shipping address).
• Payment processors and logistics/delivery partners, to complete transactions and deliveries.
• Law enforcement or regulators, where required by law.

We do not sell your personal information to third parties for their own marketing purposes.

We use reasonable technical and organizational measures to protect your information. No method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

We retain personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.

You may access, correct, or request deletion of your personal information by contacting us using the details below, subject to our legal and legitimate business retention needs.

In accordance with the Information Technology Act, 2000 and rules made thereunder, the contact details of our Grievance Officer are:

[Grievance Officer name to be added]
YOMICO
Email: [grievance email to be added]

We may update this Privacy Policy from time to time. Material changes will be reflected by updating the "Last updated" date above.

For privacy-related questions, contact us at [support email to be added].